Your support begins on the day you purchased your software license.
Unless otherwise stated, each plugin has the following support plan:
One Year - Ticket Support
Need extensive help ? Ask for paid, one on one support, with the product developer...
** Help and support can only be given on topics directly relating to products we sell. We can not, and explicitly will not provide FREE support for third party services or products, such as data collecting and processing, sat imagery, or plugins or software not produced by (or affiliated to) cinemaplugins.com
Product Support is a Free "goodwill" and voluntary service of CinemaPlugins.com. Unless otherwise stated, you are not at any time purchasing a support contract, or support rights for any software product licensed or sold by CinemaPlugins.com. Free Support is given at the discretion of Cinemaplugins.com and its support team. It can not be resold, reimbursed, or transferred to another entity.