FAQ

How do I install a plugin with Cinema4D ?
Most plugins come as a simple zip file, which contains everything the plugin needs. All you need to do, is extract the zip file to your plugins fold...
Sun, 31 Jul, 2016 at 9:03 AM
Plugin Support Plan
Your support begins on the day you purchased your software license. Unless otherwise stated, each plugin has the following support plan: Fi...
Thu, 4 Jan, 2018 at 11:33 AM
Support Agreement
Purchasing a software license does not give you any right to *Product Support. Unless you have explicitly purchased a support contract, you do NOT, in pu...
Wed, 17 Feb, 2016 at 11:14 AM
Ordering
When order a product, you are buying a license to use a plugin. That means you enter into a contract with us, to use our software. For that, the very least ...
Wed, 8 Apr, 2015 at 2:59 PM
Submiting a support ticket
The login account details are not the same as those from cinemaplugins.com, so you will need to create a new account or log in using facebook,twitter,ect....
Sat, 13 Sep, 2014 at 2:56 PM
Single User License FAQ
 A single User License has the following benifits Low cost. Up to 2 years support. Works with any standard C4D license that is not server based. ...
Mon, 30 Jun, 2014 at 12:14 AM
Multi User License FAQ
A Multi User License has the following benefits Up to 2 years support. Works for any server based Licenses. Simple Licensing model. ...
Mon, 6 Oct, 2014 at 10:12 AM
Buying Multi or Floating Licenses
If your C4D licenses issued from a license server, or you have floating licenses,  you need to purchase the same number of licenses as your server can issue...
Tue, 30 Sep, 2014 at 10:51 AM
Refund Policy
Please be sure that the plugin you purchase is compatible with the system you have, before you make your purchase. If you are not sure, create a ticket an...
Tue, 1 Nov, 2016 at 4:31 PM
Accounting - It does matter !
Whenever you purchase from CinemaPlugins.com, you get a Good and Proper Invoice, as defined by the US government and EU regulations. The basic ingre...
Wed, 8 Oct, 2014 at 11:48 AM