Please be sure that the plugin you purchase is compatible with the system you have, before you make your purchase. If you are not sure, create a ticket and ask support about product compatibility.
- If you purchase a plugin that is not compatible with the system you are running on, you are not entitled to a refund.
- You can only get a refund if you made a genuine mistake during the ordering process, such as a double order.
- Refunds can only ever be issued on credit card transactions (or paypal ) and then only within 30 days of your order.
- Once you have used/registered a plugin, or an account, you can not get a refund.
- Cineware (the version that comes with After Effects) does not support plugins.
- please be sure to check the version compatibility.
- if a plugin info does not mention that it works with a specific version, assume it does not. If in doubt, just ask.
if your not sure what you need, please make a ticket, or send an email.